We at ESCOT take pride in offering high-quality and reliable products to our customers. Based on our strong confidence in the quality of our products, we provide the Golden Warranty policy aimed at ensuring your complete satisfaction and a comfortable and enjoyable user experience.
1. Return Period:
We offer a one-week return period starting from the date of purchase. During this period, you have the right to request a full refund if you are not satisfied with the product for any reason. To avail of this service, the product must be returned in its original condition and with all accompanying accessories, along with the original invoice.
2. Engine Warranty:
We provide a one-month warranty on the engine of our products. This means that we will repair or replace the engine in case of any defects in materials or workmanship during the warranty period. Please note that any issues must be reported within the warranty period, and the original invoice must be provided to receive the service.
3. Battery Warranty:
We offer a one-month warranty on the battery of our products. If you encounter any issues with the battery during the warranty period, we will repair or replace it with a new battery at our discretion. The battery must be in its original condition, and the original invoice must be provided to receive the service.
Please note that our Gold Warranty policy does not cover damage resulting from misuse, neglect, or accidents. It also does not cover any unauthorized modifications or repairs performed by non-authorized parties. If the terms do not apply, there may be inspection, repair, and shipping costs.
