Return, Exchange, and Cancellation Policy for Electric Scooter from Scoot Store:
- Exchange Policy:
- Customers can request to exchange the product for another product according to their personal preference.
- The electric scooter and all its contents must be returned in their original condition and within the original packaging.
- You must notify us of your desire to exchange the product within 7 days from the date of receipt.
- The customer may be subject to fees for payment methods, product shipping, and processing associated with the exchange process.
- Return Policy:
- Customers can request a return of the product and a refund if they are not satisfied with it.
- The electric scooter and all its contents must be returned in their original condition and within the original packaging within 7 days from the date of receipt.
- The customer may be subject to fees for payment methods, product shipping, and processing associated with the return process.
- The refund process for a return request may take up to 14 business days, according to the policies of banks and various payment methods.
- Cancellation Policy:
- Customers can cancel the scooter order before it is shipped.
- The customer may be subject to fees for payment methods and processing associated with the cancellation process.
- The refund process for a cancellation request may take up to 14 business days, according to the policies of banks and various payment methods.
Return and Exchange Conditions:
- The electric scooter must be in its original condition, and all its contents must be in their original condition.
- The electric scooter and all its contents must be returned within the original packaging.
Please review these policies and conditions before proceeding with the exchange, return, or cancellation process. If you have any inquiries, please contact our customer service team. We always strive to provide excellent service and ensure your satisfaction.
